Managed Print Services- FM AUDIT (RT website blog)
Remington Technology sells and services genuine Konica Minolta Multifunction Devices (MFD) and offers document management solutions. A Managed Print Service is a service offering that covers the complete management of your fleet of devices. The benefit of a managed print service is automated consumable supply, proactive service of your device/s and to ultimately enable you to focus on what is important to your business, while we take care of ours, providing an industry-leading managed print solution.
FM AUDIT
FM Audit is the software used to remotely manage multifunction devices. It is real-time monitoring software that runs in the background to monitor the health, toner consumption and meter reporting for your Multifunction Devices. FM Audit installation is done onsite at our customer’s location, the software performs print assessments automatically on a scheduled basis and also performs device analytics, tracks consumable levels and equipment status. FM Audit is designed to capture only the required print information on the device with no confidential information extracted from the network.
FM Audit will assist us with information on your device, we are alerted when you are running low on toner or when your machine needs servicing. We prompt our customers in advance to order new toners or send a service technician to assist them with their printer issues ensuring there is no downtime in the day-to-day operations of your business.
Benefits of FM Audit
Using FM Audit provides us with information in advance so our team can solve the problem before it occurs. Consumable level alerts and device issues are instantly sent to our team to arrange consumable replacements or deploy a technician to resolve the issue.
The billing process is also based on FM Audit readings. To be billed correctly, we need to know what the current meter readings are.
With FM Audit you can:
- Reduce technical errors and provide a pro-active approach to service
- Save time & improve efficiency.
- Provide accurate billing
- Reduce costs & save money
- Improve productivity in your organisation
- Be more agile
The use of FM Audit relieves the potential of human error, increases effectiveness, productivity and reduces the cost for your document production and management. Sign onto a service agreement contract today to enhance and improve your workplace.
Remington Technology has been the market leader for print and document solutions in Papua New Guinea since 1948. Our commitment to being the industry leaders in the country is demonstrated through our eight branches nationwide, highly trained team of professionals and the service we deliver.